Government agencies
License, permit and certification portals
A single portal to apply for and renew procedures across several divisions, with online payments, inspections, fines, a digital case file and verifiable certificates.
Software development · San Juan, Puerto Rico
We transform government procedures into digital services.
XUVO Technologies designs, implements and operates online platforms for public-sector permits, licenses, certifications and registries in Puerto Rico, from application and payment through to the final certificate.
2013
Year founded in San Juan, Puerto Rico
+10
Years building platforms for the public sector
3
Generations of our own procedure-management platform
Who we are
A Puerto Rican software company focused on public service.
XUVO Technologies LLC was founded in San Juan in 2013 to develop and service technology products. Since its first projects with municipalities and central government entities, the company has specialized in bringing government processes online: permits, licenses, certifications, registries and case filing.
Today we design, implement and support solutions built on our own procedure-management platform, on the Microsoft Azure cloud.
What we solve
From paper and waiting lines to a process that is online, visible and measurable.
- Paper applications and in-person visits Online applications, documents and payments, from any device
- Citizens with no visibility into their application status Real-time status and email notifications
- Case files scattered across offices A digital case file with the full history of each application
- Certificates that are hard to validate Certificates verifiable by QR code
- Workloads without metrics Work queues by division or office, with volume and response-time statistics
- Isolated systems Integration with pr.gov, IDEAL and other government systems
Services
From idea to day-to-day operation.
We support each organization through the full cycle: process analysis, platform development or configuration, migration, go-live and ongoing support.
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01
Online procedure platforms
Permits, licenses, certifications, registries and complaints, with electronic forms, approval workflows, payments and a digital case file.
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02
Citizen service portals
A single profile for citizens and organizations, a document vault and access to multiple services from one portal.
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03
Custom development and integration
Custom web applications and integration with existing systems through web services and APIs.
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04
Geospatial solutions (GIS)
Map-based search, geo-referenced applications and ArcGIS integration.
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05
Microsoft Azure cloud
Deployment, hosting and administration of applications on Azure, with separate development, testing and production environments.
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06
Data migration
Orderly transfer of information from legacy systems to the new platform.
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07
Project management and consulting
Process analysis, systems architecture, project management and quality assurance.
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08
Support, maintenance and training
Ongoing maintenance, technical support, manuals and training for staff and the public.
Our platform
One foundation to digitize every procedure.
Our modular platform manages government procedures end to end. Staff without programming skills can configure procedure categories, requirements, roles, statuses, workflows, alerts and expiration dates. Each new implementation is configured on an existing foundation instead of being built from scratch.
- 2016First generationPlatform introduced
- 2019–2020Second generationOnline permit systems
- 2025Third generationCurrent version
- 1Application
- 2Payment
- 3Review
- 4Inspection
- 5Certificate
- 6Renewal
- Dynamic forms and configurable requirements
- Workflows, roles and queues by division, region or office
- Citizen profile with a unique identifier and document vault
- Electronic payments built into each procedure
- Email notifications and expiration alerts
- Inspections, fines and complaints
- Certificates with QR code validation
- Two-factor authentication
- Volume, performance and response-time statistics
- Integration with pr.gov, IDEAL, payment systems and GIS
- Responsive design for phones and tablets
- Runs on Microsoft Azure or on the client's own servers
Experience
Platforms and systems for the Government of Puerto Rico.
Since 2013 we have helped government agencies, regulatory bodies and municipalities digitize their processes, from initial analysis to day-to-day operation.
Regulatory bodies
Electronic case filing
Unified platforms to file, assign, notify and classify cases, with modules that expand by office or area as operations grow.
Municipalities
Online municipal permits and services
Permit filing with queue management and GIS integration, citizen services, and online payment of municipal taxes and business licenses.
Other project types
- Supplier registries and auctions Single registries that automatically integrate certifications from other agencies, with an auctions module and online certificate issuance.
- Planning and geospatial analysis Risk analysis, map-based search and online certifications on SharePoint, SQL Server, .NET and ArcGIS.
- Modernization and migration Migration of existing systems to our platform and the Microsoft Azure cloud, with data transfer and ongoing maintenance.
- Institutional portals SharePoint portals for administrative and citizen-service offices, with cloud hosting.
- Managed services Hosting, administration and 24x7 support for cloud applications.
Technology
Microsoft technology and a layered architecture.
Our solutions follow a three-tier, service-oriented architecture (presentation, services and data) and can be deployed in the cloud or on the client's own infrastructure.
Development
Microsoft Azure
Integrations
Environments
How we work
- 01
Envisioning
We learn the process, its users and the organization's goals.
- 02
Planning
We define requirements, scope, schedule and the project steering committee.
- 03
Developing
We configure and build the solution iteratively.
- 04
Stabilizing
We run functional, security and load testing.
- 05
Deploying
Go-live, training and support, with change control and formal acceptance.
Contact
Does your organization need to digitize procedures or modernize an existing system?
Let's talk about your current process and how to bring it online.
Email us- Email services@xuvotech.com
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Mailing address
130 Ave. Winston Churchill, PMB 117
San Juan, PR 00926